Bt answer phone not recording

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I'm now on Digital Voice can I still use my old an.

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on ‎27-04-2022 11h21

4,371 Views Message 1 of 5 I'm now on Digital Voice can I still use my old answering machine

I've just been switched to Digital Voice but my old answering machine seems to have stop working for new messages although the old ones are still there. 1571 is OK but only retains messages for a short time. Is it possible to disable 1571 and revert to using my answering machine as previously.

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on ‎27-04-2022 11h25

4,366 Views Message 2 of 5 Re: I'm now on Digital Voice can I still use my old answering machine

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.